I have mentioned this in many other posts, but I just don’t feel that I have made the point clear enough. Okay, maybe I have, but please allow me to stay on my soap box a little while longer. This isn’t a worthless rant though, it’s critical in order to save you money and time – both of which we all need more of.
What You Should Expect from Website Companies with Great Service:
1. Getting it Right
The first meetings are critical when discussing your web design needs. You know that, but does your design company? Do they talk over you? Do they jump the gun and give you answers to all your problems? If so, you should really be alarmed.
I’ve seen many folks, including myself back in the day, miss the whole point from the get-go. It’s damaging – really damaging. It’s worse than going over budget and it’s worse than missing deadlines. Clear understanding of the desired and achievable goals with your project will keep you on path toward a success. It’s simple, I know, but so critical and way too often overlooked when people are in a mad rush to get things done. You should take a step back after your initial meeting with your website designer, think about his/her concern about your business and how much he/she listened.
2. Consistent Communication
As a client, you are paying for communication. You shouldn’t be the person checking in on status of projects. Your contact person should keep in touch on a consistent basis. If you are not getting the proper communication, talk to his/her manager and get it in check real quick – cause it will only get worse.
3. Quality Speed
“Quality” is there for a reason. Speed itself is not always good. There is nothing more frustrating than when you have a vendor that delivers fast to impress you (which you will be), only to then discover that a lot of the work sucks. Good service providers do fast work with quality. That’s including proposals too! An unprofessional and/or late proposal is a sure sign of what’s to come.
Give WhyteSpyder a chance to prove our actions speak louder than words. You will be impressed and you won’t have to spend a dime before you know we’re the right choice. Contact WhyteSpyder today!